Privacy Policy

Effective Date: 1st September, 2025

AYENAR (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ayenar.com/, make a purchase, or otherwise interact with us.

By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our store, we may collect the following information:

a) Personal Information You Provide

Name, billing/shipping address, email address, phone number
Payment information (credit/debit card details, PayPal, etc.)
Account login details (if you create an account)

b) Automatically Collected Information

IP address, browser type, and device information
Pages you visit on our website, time spent, and interactions
Cookies and tracking technologies (see Section 6 below)

c) Information from Third Parties

We may receive information from trusted partners such as payment processors, shipping carriers, or advertising platforms.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support and respond to inquiries
Send order confirmations, shipping updates, and other transactional messages
Improve our website, services, and customer experience
Send marketing emails, promotions, or newsletters (only with your consent)
Detect and prevent fraud or unauthorized transactions
Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

Service providers: Payment gateways, shipping carriers, IT support, and marketing platforms (only as necessary to perform services).
Legal requirements: If required by law, court order, or government authority.
Business transfers: In the event of a merger, acquisition, or sale of assets.

4. Your Rights

Depending on your location, you may have the following rights:

Access & Portability: Request a copy of the information we hold about you.
Correction: Update or correct your personal details.
Deletion: Request deletion of your data, subject to legal requirements.
Opt-Out: Unsubscribe from marketing communications at any time by clicking “unsubscribe” in our emails or contacting us.
Cookies: Manage or disable cookies in your browser settings.

To exercise these rights, contact us at:

📧 support@ayenar.com

WhatsApp+351 936 247 566

5. Data Retention

We retain your personal data only as long as necessary:

To complete the purposes outlined in this policy
To comply with tax, accounting, or legal obligations
To resolve disputes or enforce agreements

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Enable essential site functionality (shopping cart, checkout)
Analyze website traffic and improve performance
Personalize your browsing experience
Deliver relevant advertising on other platforms

You may disable cookies through your browser settings, but some features of the website may not function properly.

7. Data Security

We implement industry-standard measures such as encryption, secure payment gateways, and access controls to protect your personal data. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we learn we have collected such data, we will delete it promptly.

9. International Users

If you access our website from outside [Your Country], note that your data may be transferred to and processed in countries with different data protection laws. By using our website, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: